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Most charity shops are also regular purveyors of muzak that appears to be provided for the entertainment of the voluntary helpers who man these shops. However, in imposing muzak on the customer these organisations are unthoughtfully imposing unwanted and aversive noise on a proportion of their customers and also neglecting to appreciate that there is a disability issue involved that they might well wish to consider. Please contact these organisations to remind them of these issues.
Scope
This is the worse offender. Scope shops have installed ceiling speakers in its shops that pump out a constant foreground of pop music throughout the shop. It seems disgraceful that a charity formed to further the interests of one section of the disabled population is discriminating against another population of disabled people - the hearing impaired population. Please write and remind this organisation of this fact. The details are provided on the Scope web site at:
www.scope.org.uk/
where you can contact the organisation directly.
A visitor to this site has achieved some success in North-East England. He emailed Scope to point out that the presence of muzak in their shops was discriminating against one section of the disabled, the hearing impaired, and that Scope, as an organisation with the aim of helping one section of the disabled population, should review their stance on muzak which discriminated against another section. He received a reply that informed him that the managers of all shops in the North-East had been informed to turn off or turn down the muzak if a customer made this request. Please, therefore, make a point of writing to Scope to make the above point and to complain about muzak in its shops in other areas.
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